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Online Customer Service Centers
"How may I help you..."
iTradeFair.com's Online Interactive Venue delivers Online Customer Service centers to individual businesses.
These are interactive kioks that enable online visitors to engage in live interaction with the vendor over the Internet. Our clients have been using this service effectively and have reduced the burden on their phone call center to better manage the abandon rate of calls coming in for customer support requests.
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Engage online visitors pro-actively.
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Elevate a tough situation to a boss, online, without interrupting the session.
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Print transcripts of the session for your record.
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Tech support available from iTradeFair.com through a hotline.
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iTradeFair.com provides this facility as a hosted service. You do not need technical staff or special expertise to manage this service.
Just give us a call and we will hook you up, train your staff on the use of the Online Customer Service Center.
Contact iTradeFair.com Now
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Let us tell you how you can use
iTradeFair.com for your next online event!
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